These Terms and Conditions govern your use of the 13 ph platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to everything set out below. Please take a few minutes to go through this page before you start — it covers your rights, your responsibilities, and how we handle accounts, bonuses, and disputes. If you have questions after reading, our FAQ page is a good next step.
Last updated: January 2025 | Applies to all registered members in the Philippines
You must be at least 21 years old to register and use 13 ph, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from a jurisdiction where online gaming is permitted. Each person may hold only one account — duplicate accounts are not allowed and may be suspended without notice. You are responsible for keeping your login credentials secure and must not share your account with anyone else. All information you provide during registration must be accurate and up to date. If your details change, you are expected to update your account promptly. 13 ph reserves the right to request identity verification documents at any time to confirm eligibility.
All transactions on 13 ph are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider. Minimum and maximum deposit amounts may apply depending on the payment method you choose, and these limits are displayed at the time of transaction. Withdrawal requests are subject to identity verification and may require you to have completed any applicable bonus wagering requirements before funds can be released. Processing times for withdrawals vary by payment method and are displayed in your account dashboard. 13 ph does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Any funds remaining in your account that have been inactive for an extended period may be subject to the dormant account policy outlined in our FAQ.
All bonuses and promotional offers available on the Promotions page are subject to specific terms that are displayed alongside each offer. Bonuses are credited in Philippine pesos and may carry wagering requirements that must be met before any associated winnings can be withdrawn. You must opt in to a bonus before making a qualifying deposit unless the offer is automatically applied, as stated in the individual promotion details. Bonuses cannot be transferred between accounts and are intended for personal use only. 13 ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, though existing active bonuses will be honoured under the terms in place at the time of claiming. Attempting to abuse bonus offers — including through multiple accounts or coordinated play — may result in the cancellation of the bonus and suspension of your account. If you are unsure whether a particular playing strategy qualifies under a bonus offer, check the FAQ or contact our support team before proceeding.
All games available through the Game Lobby, Slots, and Live Casino sections are governed by their own individual game rules, which are accessible within each game interface. Players are expected to engage with all games in good faith and in accordance with the rules displayed. Any attempt to exploit technical errors, glitches, or vulnerabilities in a game for financial gain is strictly prohibited and will result in the voiding of any winnings derived from such activity. Collusion, the use of automated software or bots, and any form of cheating are grounds for immediate account suspension and forfeiture of funds. Game outcomes are determined by certified random number generation or live dealer processes, and 13 ph does not manipulate results in any way. If you believe you have encountered a technical error during a game session, you should stop play and contact support immediately rather than continuing to play on the assumption that the error is in your favour.
Participation in the VIP programme is automatic for all registered members and is governed by the tier structure and reward terms published on the VIP page. Points or progress accumulated within the programme are non-transferable and have no cash value unless explicitly converted through a qualifying redemption offer. 13 ph reserves the right to adjust tier thresholds, reward values, and programme structure at any time, with changes taking effect from the date of publication on the VIP page. If your account is suspended or closed for any reason, any accumulated VIP progress and associated rewards will be forfeited. Personalised VIP offers are issued at the discretion of 13 ph and are subject to the specific terms attached to each individual offer. Members who are found to have manipulated their play activity to artificially inflate VIP progress may have their tier status reset and their account reviewed.
13 ph reserves the right to suspend, restrict, or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases where immediate action is necessary to protect the integrity of the platform. Reasons for suspension may include but are not limited to: providing false registration information, suspected fraudulent activity, bonus abuse, use of prohibited software, or failure to complete identity verification when requested. If your account is suspended, you will be notified by email and given an opportunity to respond unless the suspension is related to an ongoing investigation. Any balance held in a suspended account will be reviewed as part of the investigation process, and funds may be withheld pending resolution. You may also request voluntary account closure at any time by contacting our support team, and any eligible balance will be returned to you following standard verification procedures. Players who wish to take a break from gaming are encouraged to use the self-exclusion tools available on our Responsible Gaming page before requesting full closure.
13 ph is committed to promoting responsible gaming and providing tools that help players manage their activity. By using this platform, you acknowledge that gaming is a form of entertainment and should not be treated as a source of income or a way to recover financial losses. You are responsible for monitoring your own gaming behaviour and making use of the deposit limits, session reminders, and self-exclusion options available on the Responsible Gaming page. If you believe your gaming habits are becoming harmful, we strongly encourage you to make use of these tools or seek support from a qualified organisation. 13 ph staff may contact you if unusual patterns of play are detected, and we reserve the right to impose account restrictions in the interest of player welfare. These measures are not punitive — they are part of our commitment to keeping gaming safe and enjoyable for everyone on the platform.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the collection and use of your data as described in that policy. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. Your data is not sold to third parties, and access is restricted to authorised personnel and service providers who assist in platform operations. You have the right to request access to the personal data we hold about you, and to request corrections where information is inaccurate. Any data retention and deletion practices are governed by the Privacy Policy and applicable Philippine data protection law.
13 ph may update these Terms and Conditions from time to time to reflect changes in platform features, regulatory requirements, or operational practices. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered members by email. Your continued use of the platform after any update constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and contact support to arrange account closure. We recommend checking this page periodically so you are always aware of the current rules. The most recent version of these Terms and Conditions supersedes all previous versions and applies to all activity on the platform from the effective date onwards.
A summary of the most important rules for registered members on 13 ph.
You must be 21 or older to register and play on 13 ph. One account per person only.
All deposits and withdrawals are in Philippine pesos. Wagering requirements apply to bonuses.
Automated software, collusion, and exploit abuse result in immediate account suspension.
Deposit limits and self-exclusion are available anytime on the Responsible Gaming page.
Your data is handled under our Privacy Policy and Philippine data protection law.
We update these terms when needed. Continued use means you accept the latest version.
Our FAQ covers the most common questions from Filipino players. If you need further clarification, you can also reach our support team directly before registering.